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Section 14.1
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Limitations |
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Section 14.2
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Exemption for Customized Equipment or Services |
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Section 14.3
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Exemption for Small Entities |
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Section 14.4
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Waivers--Multipurpose Services and Equipment |
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Section 14.5
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Definitions |
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Section 14.10
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Obligations |
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Section 14.20
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Performance Objectives |
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Section 14.21
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Generally |
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Section 14.30
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Recordkeeping |
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Section 14.31
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Consumer Dispute Assistance |
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Section 14.32
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Informal or formal complaints |
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Section 14.33
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Informal complaints; form, filing, content, and consumer assistance |
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Section 14.34
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Procedure; designation of agents for service |
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Section 14.35
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Answers and replies to informal complaints |
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Section 14.36
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Review and disposition of informal complaints |
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Section 14.37
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Formal Complaints; General pleading requirements |
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Section 14.38
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Format and content of formal complaints |
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Section 14.39
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Damages |
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Section 14.40
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Joinder of complainants and causes of action |
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Section 14.41
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Answers |
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Section 14.42
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Cross-complaints and counterclaims |
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Section 14.43
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Replies |
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Section 14.44
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Motions |
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Section 14.45
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Formal complaints not stating a cause of action; defective pleadings |
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Section 14.46
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Discovery |
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Section 14.47
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Confidentiality of information produced or exchanged by the parties |
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Section 14.48
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Other required written submissions |
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Section 14.49
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Status conference |
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Section 14.50
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Specifications as to pleadings, briefs, and other documents; subscription |
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Section 14.51
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Copies; service; separate filings against multiple defendants |
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Section 14.52
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Applicability |
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Section 14.60
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Obligations with respect to internet browsers built into mobile phones |
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Section 14.61
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Scope of this part |