| Section No. | Description |
|---|---|
| Section 259.1 | Applicability |
| Section 259.2 | Definitions |
| Section 259.3 | Contingency Plan for Lengthy Tarmac Delays |
| Section 259.4 | Customer Service Plan |
| Section 259.5 | Posting of Contracts of Carriage, Tarmac Delay Contingency Plans and Customer Service Plans on websites |
| Section 259.6 | Response to consumer problems |
| Section 259.7 | Notify passengers of known delays, cancellations, and diversions |
| Section 259.8 | Purpose |