(a) The agency must furnish the following information in electronic and paper formats (including through the Internet Web site described in Sec. 435.1200(f) of this part), and orally as appropriate, to all applicants and other individuals who request it:
(1) The eligibility requirements;
(2) Available Medicaid services; and
(3) The rights and responsibilities of applicants and beneficiaries.
(b) Such information must be provided to applicants and beneficiaries in plain language and in a manner that is accessible and timely to--
(1) Individuals who are limited English proficient through the provision of language services at no cost to the individual; and
(2) Individuals living with disabilities through the provision of auxiliary aids and services at no cost to the individual in accordance with the Americans with Disabilities Act and section 504 of the Rehabilitation Act. [77 FR 17208, Mar. 23, 2012]