| Section No. | Description |
|---|---|
| Section 432.101 | Coverage |
| Section 432.102 | Definitions |
| Section 432.103 | Addressing unacceptable performance |
| Section 432.104 | Proposing and taking action based on unacceptable performance |
| Section 432.105 | Appeal and grievance rights |
| Section 432.106 | Agency records |
| Section 432.107 | Authority and coverage |